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Manual

Language
  • English
  • Русский
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  • What is Hand2Note?
  • Hand2Note vs HM2/PT4
  • Getting Started
  • Supported Rooms

    • Asian Apps
    • Global Rooms
    • Suggest a New Room
    • PokerStars Restrictions
  • License

    • Free Trial
    • Add-on Selection
    • License FAQ
  • Features

    • HUD
    • Reports
    • Aliases
    • Quick Hand View
    • Notes
    • Showdowns Indicator
    • Reg-vs-Fish
    • Extended Popup on Stat
    • Range Research
    • Decision Analysis
    • Auto HUD
    • Marking Hands
    • Sharing Hands
    • Database
    • System Requirements
  • HUD

    • Poker HUD Explained
    • HUD Selection
    • HUD Customization
    • HUD Packages
    • HUD Settings
    • Order private HUD
    • Game Types
    • HUD FAQ
  • Custom Stats

    • Introduction
    • Plain Stats
    • Expression Stats
    • Rebuilding
  • Export & Moving

    • Export Hand Histories
    • Moving Database
    • Moving Config
  • Troubleshooting

    • HUD is not displayed
    • HUD is not being updated
    • Other problems
    • Updating & Older versions
    • Reinstallation
    • How to provide logs
  • Extra

    • Customer Support
    • For Affiliates
    • For Stables
    • For HUD Developers
    • Video course
  • Rooms

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# HUD is not being updated

In case you are using a commercial HUD profile, you need to contact the developer and clarify that your license is active and suitable for your type of game, and the pack is installed correctly.

Follow these steps:

  1. Close all the tables.

  2. Go to Configuration → Game Types, click "Reset to default", then "Save".

Game types reset to default

  1. Select desired HUD and popup profile in your game type.

Game types choose profile

  1. Rebuild the stats (Click "Clear stats", then "Build stats" in the main window).

Rebuild stats

  1. Open tables again and check if HUD works.

← HUD is not displayed Other problems →